PRIVACY POLICY

Effective Date: 01-01-2026

At SKYLINE E SHOP, operating online through our brand “Lghtsome” at https://lghtsome.com, your privacy is our priority. We are committed to protecting your personal information and maintaining transparency regarding how your information is collected, used, stored, processed, and safeguarded.

By accessing or using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

This Privacy Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other relevant information technology and consumer protection regulations.

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1. Eligibility & Children’s Privacy

Our website and services are intended only for individuals who are 18 years of age or older.

We do not knowingly collect or process personal information from minors below the age of 18 years. If we become aware that such information has been collected without valid parental or legal guardian consent, we will take reasonable steps to delete the information promptly.

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2. Information We Collect

We may collect the following categories of information when you use our website or services:

Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping address

Transaction Information

• Order details

• Purchase history

• Payment-related information processed securely through third-party payment gateways

Technical & Device Information

• IP address

• Browser type and version

• Device details

• Operating system

• Website usage patterns

• Cookies and analytics information

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3. How We Use Your Information

Your information may be used for the following purposes:

• Processing and fulfilling orders

• Managing payments, returns, and refunds

• Providing customer support and responding to inquiries

• Improving website functionality, services, and customer experience

• Sending updates, newsletters, promotional offers, and marketing communications (with your consent)

• Detecting fraud, preventing unauthorized activities, and enhancing security

• Complying with legal, tax, and regulatory obligations

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4. Legal Basis & DPDP Act Compliance

In accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian laws:

• Personal data is collected only for lawful and legitimate purposes

• Data processing is based on user consent or other legally permitted grounds

• Users have the right to access, correct, update, or erase their personal data

• Users may withdraw consent at any time

• Appropriate security safeguards are implemented to protect personal data

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5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Trusted service providers such as payment gateways, shipping partners, analytics providers, and customer support platforms

• Regulatory authorities or law enforcement agencies where required by law

• Professional advisors or service providers under confidentiality obligations

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

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6. Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable law.

Retention periods may include:

• Order and transaction data: Retained for up to 7 years for accounting, taxation, and legal compliance

• Customer account data: Retained while the account remains active

• Marketing data: Retained until consent is withdrawn or the user unsubscribes

• Technical and analytics data: Retained for security, analytics, and performance monitoring purposes

After the applicable retention period expires, personal information is securely deleted, anonymized, or destroyed.

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7. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include:

• Secure payment processing

• Encrypted data transmission

• Restricted access controls

• Monitoring for vulnerabilities and threats

However, no online system can guarantee complete security, and users acknowledge inherent internet-related risks.

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8. Cookies & Tracking Technologies

We use cookies, analytics tools, and similar tracking technologies to:

• Enhance browsing experience

• Understand website traffic and usage patterns

• Personalize content and user experience

• Improve website performance and services

You may manage or disable cookies through your browser settings. Certain website functionalities may not operate properly if cookies are disabled.

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9. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information

• Correct or update inaccurate data

• Request deletion of personal information

• Withdraw consent for marketing communications

• Opt out using unsubscribe links in promotional emails

• Raise grievances regarding data handling practices

To exercise these rights, contact us at: info@lghtsome.com

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10. International Data Transfers

Some third-party service providers may process or store data outside India.

By using our website and services, you consent to the transfer, storage, and processing of information outside India, subject to reasonable safeguards and applicable laws.

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11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review third-party privacy policies separately.

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12. Grievance Officer

In accordance with applicable Indian laws and the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are as follows:

Grievance Officer: SKYLINE E SHOP Support Team
Email: grievance@lghtsome.com
Phone: +91 9220957921

Address:
Shop No. S127, 2nd Floor, Express Zone Mall, B-Wing, Patel Vanika,
Western Express Highway, Goregaon East, Mumbai – 400063, India

The Grievance Officer shall acknowledge and resolve grievances within the timelines prescribed under applicable law.

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13. Updates to This Privacy Policy

We may revise or update this Privacy Policy from time to time to reflect changes in legal, technical, operational, or business requirements.

Updated versions will be posted on this page along with the revised effective date. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

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14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

SKYLINE E SHOP
Brand: Lghtsome

Website: https://lghtsome.com
Email: info@lghtsome.com
Phone: +91 9220957921

Registered Address:
Shop No. S127, 2nd Floor, Express Zone Mall, B-Wing, Patel Vanika,
Western Express Highway, Goregaon East, Mumbai – 400063, India