Shipping Policy

Welcome to Lghtsome, operated by SKYLINE E SHOP. This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order through our website https://lghtsome.com.

1. Order Processing

• All orders are processed after successful payment confirmation.

• Order processing generally takes 1–3 business days, unless otherwise specified on the product page.

• Orders are not processed or dispatched on Sundays or public holidays.

2. Shipping Locations

• We currently ship within India only.

• Delivery availability may vary based on courier partner serviceability for your pin code.

3. Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.

• Any free shipping offers or promotional shipping benefits will be clearly mentioned on the website.

4. Estimated Delivery Time

• Estimated delivery time is 3–10 business days after dispatch, depending on your location and courier partner.

• Delivery timelines are approximate and may vary due to factors beyond our control such as weather conditions, courier delays, strikes, or logistical constraints.

5. Shipment Confirmation & Tracking

• Once your order is dispatched, you will receive a shipment confirmation via email or SMS containing tracking details.

• You can track your order using the provided tracking link until delivery.

6. Delays, Lost, or Damaged Shipments

• Lghtsome and SKYLINE E SHOP are not responsible for delays caused by courier partners, natural calamities, or unforeseen circumstances.

• If your order arrives damaged or appears lost during transit, please contact us immediately so we can assist you as per our policies.

7. Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate and complete shipping details at checkout.

• We are not liable for delivery failures or delays caused by incorrect or incomplete address information.

• Re-dispatch or additional shipping charges may apply in case of failed delivery attempts.

8. Delivery Confirmation

• Delivery is considered complete once the product is delivered to the address provided during checkout.

• Any delivery-related issues must be reported within 48 hours of receiving the order.

9. Changes to Shipping Policy

• SKYLINE E SHOP reserves the right to update or modify this Shipping Policy at any time without prior notice.

• Changes will be effective immediately upon being posted on the website.

10. Contact Information

For any shipping-related questions or support, please contact us:

SKYLINE E SHOP
Brand: Lghtsome (https://lghtsome.com)
📧 Email: info@lghtsome.com
📞 Phone: +919220957921
📍 Address: Shop No. S127, 2nd Floor, Express Zone Mall, B-Wing, Patel Vanika, Western Express Highway, Goregaon East, Mumbai – 400063, India