At Lightsome Technologies, customer satisfaction is our priority. This Refund and Return Policy outlines how we handle returns, exchanges, and refunds for both our SEO services and electric products.

For Electric Products (Lightsome Electric)

Returns & Exchanges

• You may return or exchange items within 7 days of delivery.

• Products must be unused, in original packaging, and in resalable condition.

• A valid proof of purchase (invoice/bill) is required.

Non-Returnable Items

• Used, damaged, or altered products.

• Electrical items that show signs of installation or tampering.

• Customized or special-order products.

Return Process

1. Contact our support team at info@lightsome.site with your order details.

2. Once approved, return the item to our address at your expense (unless defective).

3. After inspection, we’ll process your refund or exchange within 7 business days.

Refunds

• Refunds will be made to the original payment method.

• Shipping charges (if any) are non-refundable.

• In case of prepaid orders, refunds may take 5–7 working days to reflect in your account.

For SEO and Digital Services

Due to the nature of digital marketing services, all sales are final. However, your satisfaction is important to us.

Refunds for Services

• No refunds are provided once the service has been initiated or delivered.

• If you believe there has been an error or are dissatisfied, please contact us—we’re happy to review and resolve your concerns where possible.

Need Help?

If you have any questions about this policy or need assistance, feel free to contact:

Lightsome Technologies
Email: info@lightsome.site
Phone: +919220921835
Address: ALTF 101, 2nd Floor, TR-24A Okhla, NH-19, CRRI, Ishwar Nagar, Badarpur, South Delhi, New Delhi, Delhi, 110044, India